The Brooklyn NZ

We aim to get your order to you as quickly as possible!Here are our general delivery timeframes:<ul data-start="222" data-end="383"><li data-start="222" data-end="260">New Zealand: 1&#x2013;3 business days</li></ul>International Delivery<ul data-start="222" data-end="383"><li data-start="261" data-end="297">Australia: 1&#x2013;3 business days</li><li data-start="261" data-end="297">Canada:&#xA0;1&#x2013;5 business days</li><li data-start="298" data-end="341">Singapore: 1&#x2013;2 business days</li><li data-start="342" data-end="383">Rest of World: 3&#x2013;10 business days</li></ul>These timeframes may vary slightly depending on your location and any delays with the courier.&#x1F4E6; Once your order ships, you&#x2019;ll receive a tracking link so you can follow its journey.

We aim to get your order to you as quickly as possible!. Here are our general delivery timeframes:. New Zealand: 1–3 business days. International Delivery. Australia: 1–3 business days. Canada: 1–5 business days. Singapore: 1–2 business days. Rest of

How long does shipping take?

Orders & Shipping

What is your return policy?

How do I return or exchange?

What if my item is faulty or has a defect?

My pet has damaged the item — what can I do?

Returns & Exchanges

Can I make a change to my order?

Can I cancel my order?

Changes & Cancellations

How much does shipping cost?

When will my order ship?

Can I pick up my order?

Can I ship my order to a PO box address?

What if my package gets lost or arrives damaged?

What if my package is marked as delivered but I didn’t receive it?

Are your beds chew-proof or indestructible?

Do you offer spare covers or parts?

Can I wash the bed? / How do I care for the product?

Can I wash the dog bowls or Pet Hydrate?

What if the washing machine damages the product?

Care Instructions

Can I shop in person?

Are your products available in pet stores?

In Person Shopping

How long does shipping take?Updated 5 months ago