The Brooklyn NZ

Yes! We offer a range of spare covers and add-ons, so you can refresh your bed without buying a whole new one.Whether you&#x2019;re after a backup cover for wash day, a new colour to match your home, or need to replace a worn part, we&#x2019;ve got options available.You can browse our Spare Covers and Accessories collections by&#xA0;<a href="https://thebrooklyn.co.nz/collections/spare-covers-for-memory-foam">clicking here.</a>If you&#x2019;re unsure which parts are compatible with your bed, just reach out &#x2014; we&#x2019;re happy to help!

Yes! We offer a range of spare covers and add-ons, so you can refresh your bed without buying a whole new one. Whether you’re after a backup cover for wash day, a new colour to match your home, or need to replace a worn part, we’ve got options availa

Do you offer spare covers or parts?

Orders & Shipping

What is your return policy?

How do I return or exchange?

What if my item is faulty or has a defect?

My pet has damaged the item — what can I do?

Returns & Exchanges

Can I make a change to my order?

Can I cancel my order?

Changes & Cancellations

How long does shipping take?

How much does shipping cost?

When will my order ship?

Can I pick up my order?

Can I ship my order to a PO box address?

What if my package gets lost or arrives damaged?

What if my package is marked as delivered but I didn’t receive it?

Are your beds chew-proof or indestructible?

Can I wash the bed? / How do I care for the product?

Can I wash the dog bowls or Pet Hydrate?

What if the washing machine damages the product?

Care Instructions

Can I shop in person?

Are your products available in pet stores?

In Person Shopping

Do you offer spare covers or parts?Updated 5 months ago